1. Observe and protect
Snap photos of the damage, do what's safely possible to stop it from spreading, and write down what led up to it.
2. Evaluate the house and site
In Winnebago County, that first walkthrough weighs the water category, how long it sat, whether cavities or wiring got wet, and how porous the affected materials are before any plan gets made.
3. Define a written scope
Spell out preparation, protection, the materials going in, access, permits, testing, cleanup, and what counts as a change order.
4. Compare providers
Look past the total on Rockford proposals -- verify credentials, and compare the reasoning and boundaries each provider used to get there.
5. Inspect closeout
Review the closing moisture readings, cleanup documentation, warranty terms, and whatever maintenance is now yours to handle.